fb775 Privacy Policy

1. Introduction

fb775 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all players who use the fb775 online casino platform. This Privacy Policy ("Policy") describes what personal information fb775 collects from players in the Philippines, how that information is used, with whom it may be shared, and the rights available to players under applicable Philippine law.

This Policy applies to all personal data collected via the fb775 website at https://fb775.one, including during account registration, identity verification (KYC), deposits and withdrawals, gameplay activity, customer support interactions, and use of any promotional or marketing communications from fb775.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), fb775 acts as the Personal Information Controller (PIC) in respect of personal data collected through the fb775 platform. As PIC, fb775 determines the purposes and means by which your personal data is processed.

Inquiries relating to data privacy, including requests to exercise your rights as a data subject, should be directed to the fb775 Data Privacy Officer via the contact methods provided at the end of this Policy.

3. Information We Collect

3.1 Registration Data

When you create a fb775 account, we collect: your full legal name, date of birth, Philippine mobile number, email address, and any username or display name you choose.

3.2 Identity Verification (KYC) Data

To comply with PAGCOR licensing requirements and Philippine Anti-Money Laundering Act (AMLA) obligations, fb775 may collect and process copies of government-issued identification documents, including but not limited to: UMID card, PhilSys National ID, Philippine passport, or LTO driver's license. We may also collect selfie photographs for identity matching purposes.

3.3 Financial Data

We collect payment transaction records including deposit and withdrawal amounts, transaction dates, and references associated with GCash, PayMaya, BPI, BDO, Metrobank, and card transactions. Full payment credentials (e.g., GCash PINs, card numbers) are processed by certified third-party payment gateways and are not stored by fb775.

3.4 Gameplay and Activity Data

We collect records of your gameplay on the fb775 platform, including game sessions, bet amounts, game outcomes, bonus usage, and sports betting activity. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.

3.5 Technical and Device Data

When you access the fb775 website, we automatically collect certain technical information, including: IP address, device type, operating system, browser type and version, screen resolution, session duration, and referring URL. This data is collected via server logs and analytics tools.

3.6 Communications Data

If you contact fb775 customer support via live chat or email, we retain records of those communications, including the content of messages, timestamps, and the resolution of any queries or complaints.

4. How We Use Your Data

fb775 uses your personal data for the following purposes:

• To create, verify, and manage your fb775 player account
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, and other Philippine payment methods
• To verify your identity and age in compliance with PAGCOR and AMLA requirements
• To deliver the games, betting, and casino services available on the fb775 platform
• To administer bonuses, promotions, and loyalty program benefits
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity
• To monitor gameplay for responsible gaming purposes and to enforce deposit, session, and self-exclusion limits you have set
• To provide customer support and respond to your inquiries
• To send transactional communications such as deposit confirmations, withdrawal notifications, and security alerts
• To improve the fb775 platform's performance, security, and user experience
• To comply with applicable Philippine legal and regulatory obligations

5. Legal Basis for Processing

fb775 processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and fb775 — i.e., to operate your account and deliver the Services you have requested
• Legal Obligation: Processing is required to comply with Philippine legal and regulatory obligations, including PAGCOR licensing conditions, AMLA reporting obligations, and NPC data privacy requirements
• Legitimate Interests: Processing is necessary for fb775's legitimate interests in platform security, fraud prevention, responsible gaming enforcement, and business analytics — provided these interests do not override your fundamental privacy rights
• Consent: Where fb775 sends optional marketing communications, we do so on the basis of your consent, which you may withdraw at any time

6. Sharing Your Information

fb775 does not sell, rent, or trade your personal data to unaffiliated third parties for their independent marketing purposes. We may share your personal data in the following limited circumstances:

6.1 Payment Processors

Personal and financial data necessary to process transactions is shared with licensed Philippine payment processors operating GCash, PayMaya, and banking integrations. These processors are contractually bound to process your data only for the purpose of completing transactions for fb775.

6.2 Identity Verification Services

KYC documentation may be shared with licensed identity verification service providers to assist in verifying your identity as required by PAGCOR and AMLA regulations.

6.3 Regulatory and Law Enforcement Authorities

fb775 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory direction.

6.4 Service Providers

We may share limited data with trusted third-party service providers who assist in operating the fb775 platform, including cloud infrastructure providers, analytics platforms, and customer support tools. All such providers are contractually obligated to process data only in accordance with fb775's instructions and this Privacy Policy.

7. Data Retention

fb775 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, as required under AMLA regulations
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction
• Customer support communications are retained for three (3) years
• Marketing consent records are retained until consent is withdrawn, and for a reasonable period thereafter for compliance documentation purposes

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with fb775's data retention procedures.

8. Security Measures

fb775 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and the fb775 platform
• Encrypted storage of sensitive account data including password hashes
• Two-factor authentication (2FA) available for all player accounts
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security assessments and penetration testing of the fb775 platform
• Audit logging of access to sensitive personal data by internal systems and staff

While fb775 applies industry-standard security measures, no online system can guarantee absolute security. In the event of a personal data breach that poses a real risk to your rights, fb775 will notify affected players and the National Privacy Commission (NPC) in accordance with the NPC's breach notification requirements.

9. Cookies & Tracking Technologies

The fb775 website uses cookies and similar tracking technologies (such as web beacons and pixel tags) to operate and improve the platform. Cookies used by fb775 fall into the following categories:

• Essential Cookies: Required for core platform functionality such as maintaining your login session and remembering your preferences. These cannot be disabled without affecting platform functionality
• Analytics Cookies: Used to understand how players navigate and use the fb775 platform so we can improve performance and user experience. Data collected through analytics cookies is aggregated and anonymised where possible
• Security Cookies: Used to detect and prevent fraudulent login attempts and other security threats

You may control cookie settings through your browser's privacy settings. Note that disabling essential cookies may prevent you from accessing certain features of the fb775 platform. fb775 does not use cookies for cross-site advertising or behavioural targeting on third-party websites.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by fb775:

• Right to be Informed: The right to know that your personal data is being collected, used, and processed, including the purposes and legal basis for such processing
• Right to Access: The right to request a copy of the personal data fb775 holds about you
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data
• Right to Erasure: The right to request deletion of your personal data, subject to fb775's legal obligations to retain certain data under AMLA and PAGCOR regulations
• Right to Object: The right to object to certain processing of your personal data, including processing for direct marketing purposes
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe fb775 has violated your data privacy rights

To exercise any of these rights, please contact fb775 via the 24/7 live support chat or by emailing [email protected]. We will respond to all verified data subject requests within 30 days.

11. Children and Minors

The fb775 platform is strictly prohibited to persons under 21 years of age. fb775 does not knowingly collect personal data from individuals under 21. If we become aware that personal data from a minor has been collected, we will take immediate steps to delete that data and close any associated account. If you believe a minor has registered an fb775 account, please contact our support team immediately.

12. Changes to This Privacy Policy

fb775 reserves the right to update this Privacy Policy at any time. Material changes to this Policy will be communicated to registered players via the email address or mobile number on file at least 7 days before the changes take effect, where reasonably practicable. The "Last Updated" date at the top of this Policy will be revised accordingly. Your continued use of the fb775 platform following any update constitutes your acceptance of the revised Policy.

13. Contact Us

For questions about this Privacy Policy, to exercise your data subject rights, or to raise a data privacy concern, please contact fb775 through the following channels:

• Live Chat: 24/7 support available directly within the fb775 platform
• Email: [email protected]

For formal data privacy complaints that cannot be resolved directly with fb775, you may contact the National Privacy Commission of the Philippines (NPC) through their official channels.